Grand Hotel Zermatterhof

Bahnhofstrasse 55, Zermatt, Switzerland, 3920  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Hotel Zermatterhof

 Free Wi-Fi

Free Wi-Fi in public areas

 24-Hour

24-hour reception

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Cycling

Hiking

 Spa and relaxation

Spa & wellness center

Turkish bath

Reflex massage

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge

Editorial review:

Guests are spoiled by an amicable staff here, and are picked up from the train station in a horse-drawn carriage. It was built in 1879 and has old-fashioned rooms and excellent cuisine. Rooms facing the Matterhorn are recommended for their stunning views. Guests can go glacier skiing. Cars are not allowed in the village, and the hotel is closed in October, November, and May.

Overview

The Grand Hotel Zermatterhof boasts a long history of traditional hospitality, offered with style and elegance.

Located in car-free Zermatt village, at the foot of the Matterhorn mountain.

The bedrooms come individually decorated, featuring mural coverings and wood paneling, which creates a homelike and warm atmosphere.

Surrender to the culinary offers of Restaurant Prato Borni, offering international cuisine with the choice of French and Italian specialties.

Charmingly appointed the Restaurant Lusi offers fresh and light dishes with Mediterranean touch in the relaxing ambience of alpine views.

The hotel personnel speaks English, German, French, Italian.

Year renovated:   2009.  Number of rooms:   84.

Rooms

All the single, double rooms and elegant junior suites come with free internet connection, multimedia television, IDD telephone, radio, mini-bar, safe, hairdryer.

Some rooms come with mini fireplace and a Jacuzzi. Most rooms feature a balcony, offering mountain views.

Dining options

Start your day in good mood with a healthy breakfast.

The generous buffet breakfast offers something for every guest’s taste – from fruit juices to muesli, yoghurt, salmon, cold meats and of course coffee.

The hotel Grand Zermatterhof provides visitors with a free buffet breakfast.  The hotel Grand Zermatterhof serves a american breakfast for free. 

Services

The Grand Hotel Zermatterhof can provide the facilities for organizing all types of events, from a business meeting to a banquet.

The hotel has a range of conference and meeting spaces, equipped with Overhead projector, slide projector, screen, flip chart, and microphone.

Leisure

For the ultimate relaxation the hotel’s new wellness area “Vita borni” is at your total disposal.

The large pool, a sauna and a Jacuzzi, treatment rooms and a private spa for couples are designed for your complete indulgence.

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Facilities

General

  • Free Wi-Fi in public areas
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • Pets allowed (limited amount or weight)
  • Female traveler room/Floor
  • Lobby
  • Currency exchange
  • Luggage storage
  • Ski storage
  • Elevator
  • Wheelchair access

Guest Parking

  • No parking available.

Sports & Fitness

  • Skiing
  • Ski school
  • Cycling
  • Hiking
  • Tennis court
  • Golf course
  • Fitness center

Services

  • Paid city shuttle
  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Laundry
  • Ski pass vendor
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Bed and breakfast
  • In-room breakfast
  • A la carte restaurant
  • Snack bar
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Garden area
  • Reflex massage

Room view

  • City view
  • Mountain view
  • Park view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Dining table

Bathroom

  • Private bathroom
  • Bath/Shower
  • Hair dryer
  • Slippers

Kitchen facilities

  • Refrigerator

Media

  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-In

  • from  2 pm

Check-Out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 2. 

How to reach hotel

hotel Grand Hotel Zermatterhof Zermatt location
Show big map »

Hotel Address:

Bahnhofstrasse 55, Zermatt, Switzerland, 3920

Get directions
City Center
  • Zermatt
    200 m
Airports
Train Stations
  • Zermatt GGB
    500 m
  • Zermatt
    500 m
  • Bus stop
    11.9km
Restaurants
  • Restaurant Whymper-Stube
    40 m
  • Brown Cow Pub (cuisine: Hamburgers, British, Pub)
    70 m
Ski areas
  • Pollux
    460 m
  • Zermatt-Matterhorn Ski Resort
    3.5km
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2009
  • Number of rooms:
    84

Hotel Awards

SwissHOTEL AWARDSRecommendedZermattGrand Hotel Zermatterhof

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Switzerland

Use Badge

Rooms and availability

All the single, double rooms and elegant junior suites come with free internet connection, multimedia television, IDD telephone, radio, mini-bar, safe, hairdryer.

Some rooms come with mini fireplace and a Jacuzzi. Most rooms feature a balcony, offering mountain views.

Grand Hotel Zermatterhof Small Double RoomGrand Hotel Zermatterhof Small Double RoomGrand Hotel Zermatterhof Small Double RoomGrand Hotel Zermatterhof Small Double Room
Small Double Room
Bed type: Double Bed or Queen Size bed or King Size bed
Size: 20m2
Check Prices
  • Bathtub/shower combination
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Room facilities
    Grand Hotel Zermatterhof Large SuiteGrand Hotel Zermatterhof Large SuiteGrand Hotel Zermatterhof Large Suite
    Large Suite
    Size: 45m2
    Check Prices
    • Bathtub
    — Less information+ More information
    Room facilities
      Grand Hotel Zermatterhof Classic Double RoomGrand Hotel Zermatterhof Classic Double RoomGrand Hotel Zermatterhof Classic Double RoomGrand Hotel Zermatterhof Classic Double Room
      Classic Double Room
      Bed type: 2 Single beds or Twin beds or Double Bed
      Size: 25m2
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information

      Double Room

      Room facilities
        Grand Hotel Zermatterhof ChaletGrand Hotel Zermatterhof ChaletGrand Hotel Zermatterhof Chalet
        Chalet
        Size: 45m2
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        • Bathtub
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        Room facilities
          Grand Hotel Zermatterhof SuiteGrand Hotel Zermatterhof SuiteGrand Hotel Zermatterhof Suite
          Suite
          Bed type: 1 Super-King Size bed and 1 Sofa bed
          Size: 45m2
          Check Prices
          • Bathtub
          — Less information+ More information

          Offering panoramic views of the Matterhorn, this suite features a balcony, sofa and bathrobe.

          Room facilities
            Grand Hotel Zermatterhof Junior SuiteGrand Hotel Zermatterhof Junior SuiteGrand Hotel Zermatterhof Junior SuiteGrand Hotel Zermatterhof Junior Suite
            Junior Suite
            Bed type: 2 Single beds or Double Bed or 1 Super-King Size bed and 1 Sofa bed
            Size: 45m2
            Check Prices
            • Free Wi-Fi
            • Shower
            — Less information+ More information

            Double Room (Junior Suite)

            Room facilities
              Grand Hotel Zermatterhof Deluxe Double Room Double DeluxeGrand Hotel Zermatterhof Deluxe Double Room Double DeluxeGrand Hotel Zermatterhof Deluxe Double Room Double DeluxeGrand Hotel Zermatterhof Deluxe Double Room
              Deluxe Double Room
              Bed type: Twin beds or Double or Twin beds or Double Bed
              Size: 30m2
              Check Prices
              • Free Wi-Fi
              • Shower
              — Less information+ More information

              Twin Room (Deluxe)

              Room facilities
                Grand Hotel Zermatterhof Deluxe SuiteGrand Hotel Zermatterhof Deluxe SuiteGrand Hotel Zermatterhof Deluxe Suite
                Deluxe Suite
                Bed type: 1 Super-King Size bed and 1 Sofa bed
                Size: 72m2
                Check Prices
                • Bathtub
                — Less information+ More information

                Large suite with a separate bedroom, a living room, a balcony, 2 flat-screen TVs, a DVD player and a Nespresso coffee machine

                Room facilities
                  Grand Hotel Zermatterhof Spacious Suite Hotel informationGrand Hotel Zermatterhof Spacious Suite
                  Spacious Suite
                  Size: 45m2
                  Check Prices
                  • Bathtub
                  — Less information+ More information

                  Spacious suite with a balcony, DVD player and a Nespresso Coffee machine.

                  Room facilities

                    How to reach hotel

                    hotel Grand Hotel Zermatterhof Zermatt location
                    Show big map »

                    Hotel Address:

                    Bahnhofstrasse 55, Zermatt, Switzerland, 3920

                    Get directions
                    City Center
                    • Zermatt
                      200 m
                    Airports
                    Train Stations
                    • Zermatt GGB
                      500 m
                    • Zermatt
                      500 m
                    • Bus stop
                      11.9km
                    Restaurants
                    • Restaurant Whymper-Stube
                      40 m
                    • Brown Cow Pub (cuisine: Hamburgers, British, Pub)
                      70 m
                    Ski areas
                    • Pollux
                      460 m
                    • Zermatt-Matterhorn Ski Resort
                      3.5km
                    Hotel information
                    • Check-In:
                      from  2 pm
                    • Check-Out:
                      until  12 pm
                    • Year renovated:
                      2009
                    • Number of rooms:
                      84

                    Hotel Awards

                    SwissHOTEL AWARDSRecommendedZermattGrand Hotel Zermatterhof

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in Switzerland

                    Use Badge

                    Grand Hotel Zermatterhof Location

                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Other hotels
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

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                    Route Planner
                    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                    What's nearby

                    What's nearby.

                    The village of Zermatt is a place to discover the original cultural traditions, old handicrafts and of course it is a world-known platform for ski lovers.

                    Tourist attractions

                    • Zermatt - 4.4km

                    Popular areas

                    • City Center - 100 m

                    Places of interest

                    • Gemeindeverwaltung - 100 m
                    • Gorner Ridge - 4.9km

                    Convention centers

                    • Vernissage Centre Culturel - 200 m

                    Amusement

                    • FIZ Fun In Zermatt AG - 100 m

                    Local Attractions

                    • The Matterhorn - 5.0km
                      ZermattSwitzerland
                    • Breithorn - 8.8km
                      ZermattSwitzerland
                    • Allalinhorn - 11.1km
                      Saas-Fee
                    • Matterhorn Glacier Paradise - 5.8km
                      Zermatt 3920Switzerland
                    • Klein Matterhorn - 9.1km
                      Switzerland

                    Near the hotelNear the hotel

                    • Stoked Swiss Ski and Snowboard School - 60 m
                      Bahnhofstrasse 72, Zermatt
                    • Pollux - 460 m
                      ZermattSwitzerland
                    • Zermatt Fun - 790 m
                      CP 281, Zermatt
                    • Matterhorn Museum - 80 m
                      Kirchplatz, Zermatt
                    • Sunnegga Paradise - 640 m

                    Restaurants Nearby

                    • Restaurant Whymper-Stube - 40 m

                      Address: Bahnhofstrasse 80

                      76% likes this, based on 155 reviews
                      Price Range: GBP 16 - GBP 31

                    • Heimberg - 40 m

                      Address: Bahnhofstrasse 84
                      Phone: 027 967 8484

                      70% likes this, based on 98 reviews
                      Cuisine: Swiss

                    • Le Gitan Grill - 80 m

                      Address: Bahnhofstrasse 64
                      Phone: +41 (0)27 968 19 40

                      76% likes this, based on 111 reviews
                      Price Range: GBP 33 - GBP 70

                    • Brown Cow Pub - 70 m

                      Address: Bahnhofstrasse 41
                      Phone: 41(0)27 967 19 31

                      73% likes this, based on 164 reviews
                      Cuisine: Hamburgers, British, Pub, Hot Dogs
                      Price Range: GBP 5 - GBP 20

                    • Grampis Pub - 60 m

                      Address: Bahnhofstrasse 70

                      70% likes this, based on 80 reviews
                      Cuisine: American, English

                    Getting there.

                    Zermatt is reachable from the several destinations: western, including airports at Geneva-Cointrin and Sion, the north, which is airports at Zurich-Kloten and Bern-Belp and the southern airport at Milan-Malpensa.

                    Otherwise take one of the rail connections to Brig, where you can take the railroad Brig-Visp-Zermatt. The trip lasts about 90 minutes.

                    Getting around.

                    As a car-free village, Zermatt is easily explored on foot or by bicycle.

                    Hotel information
                    • Check-In:
                      from  2 pm
                    • Check-Out:
                      until  12 pm
                    • Year renovated:
                      2009
                    • Number of rooms:
                      84

                    Hotel Awards

                    SwissHOTEL AWARDSRecommendedZermattGrand Hotel Zermatterhof

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in Switzerland

                    Use Badge

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                    Cities nearby
                    • Stalden hotels - 26km
                    • Agarn hotels - 31km
                    • Saas-Fee hotels - 17km
                    • Grimentz hotels - 22km
                    • Tasch hotels - 6km
                    • Grachen hotels - 21km
                    • Visp hotels - 32km
                    • Sierre hotels - 34km
                    • Brig hotels - 37km
                    • Saas-Almagell hotels - 17km

                    Grand Hotel Zermatterhof Reviews

                    Guest reviews are submitted by our customers after their stay at Grand Hotel Zermatterhof

                    Individual guest reviews

                    • Single
                      8.2

                      The hotel is very nice, very expensive, I think it is a poor value for money.

                    • Group of friends
                      10.0

                      The hotel is very comfortable , friendly , worm in his personal attendance and careing . The restaurant is really a class specially the royal dinner where real value for money as the dinner is real royal . It is an experience must be repeated .

                      There is no wifi Internet in the rooms which keep you out of the office ! The TV channels need to be more choices as the choices are limited specially the international channels as Arabic channels .

                    • Older travelers
                      9.2

                      the friendly and helpful staff. the pianist player on the terrace.

                    • Couple
                      9.6

                      The staff there is excellent, and so are the amenities and services provided, they really know how to make their custoemr happy, we were there on our honeymoon and they themselves come up with surprises and add ons to our pakage to really please us. An excellent hotel, with Simple extraordinary staff, and superb rooms, the location is also good.

                      Nothing at all....

                    • Older travelers
                      10.0

                      It was wonderful from the moment we were met at the station by a horse and carriage. We were upgraded and the rooms were fabulous. Free mini bar, fruit bowl, coffee machine... And breakfast was lovely, they even served prosecco. A real treat. The staff were all extremely friendly and helpful.

                    • Older travelers
                      7.0

                      Location, nice building on the outside

                      Room was very dated and needs urgent refurbishment. Staff a bit overwhelmed at times and then things took a while to happen.

                    • Family with children
                      9.6

                      We loved its central location in the middle of beautiful Zermatt. We were upgraded to a gorgeous room overlooking the Materhorn. Max the concierage was very knowledgeable about all things local. Staff were friendly and efficient, especially Fatima from the bar. Great food and piano bar. Beautiful spa facilities.

                      Spa staff re the massage need alot more training or employ new staff, as not up to scratch esp. As a 5 star hotel

                    • Single
                      9.6

                      Very well run grand hotel with very highstandards and a most wellcoming staff and excellent accomodation in all grades very good facilities

                    • Couple
                      7.4

                      the staff and the food are amazing

                      the bathrooms/hot water system really need updating for a 5 star hotel

                    • Group of friends
                      7.4

                      Building, location, some facilities (like ski room), room & toilet

                      Reception closed during the night, and you have to buzz the door when outside is -20... this cannot happen in a 5* hotel! Spa could be alot nicer and with outdoor pool

                    • Older travelers
                      10.0

                      The super staff of the hotel, clean, home friendly with a good taste!

                    • Older travelers
                      9.2

                      A top quality hotel. Impeccable service. Old school in the 5 star category. Swiss hotel at its best.

                    • Single
                      6.2

                      Ambiance and location are perfect. Spa is very good. Grand hotel alure inviting.

                      Staff is not proffesional. I was late arrival and hotel confirmed tranfer to the hotel that was not waiting at the train station so I had to take hire a taxi myself. No excuse was given. Check out is at 12:00 sharp. As I was departing on Monday I asked if I can get additional one hour as I wanted to ski in the morning! Refused! With room rates regularly over 400 euros u would expect more flexibility! Last but not least, though hotel is properly mantained, there has been no significant investment for ages! Everything looks tired!

                    • Older travelers
                      10.0

                      Breakfast ; ski room+Taxi called !;swimming pool and spa; pianist in evenmings.

                      Dining room ( Lusi) was a bit deserted in evening when we went

                    How to reach hotel

                    hotel Grand Hotel Zermatterhof Zermatt location
                    Show big map »

                    Hotel Address:

                    Bahnhofstrasse 55, Zermatt, Switzerland, 3920

                    Get directions
                    City Center
                    • Zermatt
                      200 m
                    Airports
                    Train Stations
                    • Zermatt GGB
                      500 m
                    • Zermatt
                      500 m
                    • Bus stop
                      11.9km
                    Restaurants
                    • Restaurant Whymper-Stube
                      40 m
                    • Brown Cow Pub (cuisine: Hamburgers, British, Pub)
                      70 m
                    Ski areas
                    • Pollux
                      460 m
                    • Zermatt-Matterhorn Ski Resort
                      3.5km
                    Hotel information
                    • Check-In:
                      from  2 pm
                    • Check-Out:
                      until  12 pm
                    • Year renovated:
                      2009
                    • Number of rooms:
                      84

                    Hotel Awards

                    SwissHOTEL AWARDSRecommendedZermattGrand Hotel Zermatterhof

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in Switzerland

                    Use Badge